Reviews · five practices
600+ five-star reviews, and counting. This is what it feels like to be looked after by a family of independent opticians: unhurried eye tests, honest advice, and people who remember your name. Read what our patients say about all five practices, then come and see for yourself.
Hear it from our patients
Every visit ends with one question: how did we do? These are the answers, in our patients’ own words, dated, and with the practice they came from. Hundreds of them, telling you what it is like to be looked after by a family of independent opticians who treat you as one of their own: the time we take, the honesty, the care. If you have ever felt rushed, or pushed into buying, read on. Then book, and see for yourself.
Brilliant service very friendly staff and a no rush service Really informative and helpful when reviewing and selecting a new pair of glasses would highly recommend
Many thanks to Abra & Co. I greatly appreciate the time that they spent helping me select the perfect glasses. The staff are friendly, informative and knowledgeable. I’ll be returning for years to come.
Absolutely fabulous, professional and friendly always looking after me would recommend them
The best eye test I’ve ever had. Customer service is second to none. Nothing I’ve had in the past compares. Would recommend to anybody reading this, you will not be disappointed.
I have been a customer here for years now. I haven’t had a bad experience. The staff are always courteous friendly and efficient. Their style is more a kin to a family run business than most. The staff are knowledgeable in thier respective fields too. I would recommend thier services without hesitation.
Excellent options for the family especially my son with special needs they make him feel comfortable and confident…always help when needed..very friendly
Absolutely excellent service and friendly. The customer service is also excellent.
Really friendly staff, they get the job done and a very comfortable environment. Easy to access on the main road and not too busy
Amazing customer service & experience, had eye test & found the perfect pair of glasses, had them fit perfectly. The choice of glasses are great aswell was hard to choose however they gave me advice on shapes and colours that suited me
The refurbished premises are very smart and calming. The staff were excellent and very thorough. Everyone took their time to explain everything so that I could easily understand. 5 stars 😊
Very thorough eye test and so helpful with choosing the correct lenses and frames to suit my needs.
Always friendly and welcoming. Very efficient and easy access to everything.
Professional, friendly and efficient service. I feel I can trust the staff here too
Staff are really helpful and explain everything well.
As a new patient to Abra, the whole experience was a delight.
The best opticians I have experienced in all my years of wearing glasses. I know my eyes are having the best care and the staff are extremely helpful and knowledgeable.
Since that first visit to the collection of my glasses it has been a true pleasure to deal with them. Absolutely amazing service. professional, punctual, respectful everything is well explained and clarified. They just exceed my expectations.
The assistant was extremely helpful with my glasses problem and did manage to sort it out for me
Great service with really friendly and helpful staff.
Very professional but friendly and helpful. I was able to buy the make of lens I prefer rather than what the larger companies wanted to sell me.
I have been a customer of Ashworth Opticians for more than 15 years and I wouldn’t consider going anywhere else. First rate service and there’s something reassuring when your always met with a smile.
Forget the big multiples with impersonal service and hidden extras, Ashworths Opticians in Cheadle gave me an excellent selection of frames and expert advice on lenses, all at competitive prices. Wouldn’t hesitate to return.
I couldn’t have asked for a better service at Ashworths, they were efficient, helpful and friendly throughout.
Excellent service with efficient and friendly staff
I’ve used Ashworths for years as my opticians.They have always given me prompt reliable service at s reasonable price.
A fantastic opticians.friendly service lovely staff nothing is to much trouble.the best eye check up I’ve ever had .can not recommend them highly enough.thank you.
Your professionalism. service and friendliness After many years I wouldn’t go anywhere else. Thank you!
Welcoming family business. Nothing was too much trouble. Very helpful. Great service.
Compassionate and thorough personal service by all staff.
Professional, friendly and comfortable as always.
Personal attention. Very happy with the staff and service provided.
Lovely friendly staff, explained my lenses thoroughly and I left very happy.
Helpful & friendly a I had complete confidence in your actions and guidance.
Optometrist was knowledgeable, friendly, and patient. Thank you.
Very friendly and patient as I have impaired hearing very understanding thank you so much looking after my eyesight.
The professional, helpful and caring way I was dealt with.
Great service. Thorough and fair with prices??
Friendly, helpful service. Took time to explain things. Would recommend.
Personal and friendly service Having ready for my visit a selection of styles to suit my needs and budget.
Friendly staff. Was treated as an individual person not just a number. Given time and assistance to choose the right glasses for me. Thank you.
Very thorough and no rushing And very friendly.
Good eye examination and interesting talk about the condition of my eyes.
Punctual,friendly and professional service as usual.
Personal care, and not feeling rushed into making decisions.
Lovely staff, very thorough eye examination and optician and discussed with me concerns I may have had, front staff talked me through all my options in a friendly and professional manner. very helpful and answered any questions I had.
How polite and helpful the staff were I would highly recommend them very professional.
I find the staff very polite and friendly. There is a wide range of glasses and you can take your time to make the right choice.
I find the staff very friendly, polite and professional.
Pleasant people to deal with and very informative.
The optician that dealt with my daughter, was incredibly nice. He was professional, knowledgeable and really engaging. He remembered her from her previous appointment which was lovely.
The patience and professionalism of the Optition and all his staff. Every thing explained very well.
The staff are so lovely, helpful and friendly.
Seen at once and ajustment to glasses solved problem.
Seen quickly and necesary adjustment done whilst I waited.
Pleasant environment and great customer service.
Lovely experience having my eyes tested with Armitage Opticians. Pleasant friendly staff and professional advice given. Excellent customer care and calm environment highly recommended.
It’s always a pleasure to come to your lovely place Great people,great service.
I was treated with respect, I also felt nothing was too much trouble.
On time and good service and excellent staff.
Friendly staff who talk you through everything that’s going on. Seem very knowledgeable. Treatment went well.
Helpfulness and ease with which we were treated.
Very personal service and caring. Lovely team Great advice and support choosing glasses.
Very professional and courteous service. Had a very thorough eye test and was given excellent advice on the results Very pleased with the service.
I always receive a very personal and professional service from all staff. I recently had to pop in the shop without an appointment and the staff were able to assist me.
All staff are extremely polite and professional.
All staff are extremely i e, knowledgeable, courteous and a delight to deal with.
Friendly staff and not Feeling rushed. Nice and relaxed??
My appointment was on time and very thorough, I came away feeling very reassured.
As a new client I lead treated with great care and attention, very professional.
The staff are very friendly I was made to feel very comfortable everything was explained to me. The eye test was very thorough and I felt confident that I was being cared for.
Helpful, polite and efficient staff always make your visit enjoyable. Couldn’t ask for a better service :-).
The amount everyone wanted to help with the problem,I was so pleased.
Take their time, explain things clearly. Excellent customer service.
With someone who struggle with anxiety I felt calm and relaxed and the staff are really friendly and helpful.
All very professional and very knowledgeable thanks.
Being on time and staff very professional dealing with people.
The time and the fact that it was a personal one to one. I felt it wasn’t rushed and I was given the opportunity to try and look and was given advice about different frames and looks.
Optometrist was incredibly knowledgeable. Giving clear and precise explanations throughout the eye test. An excellent service all around. I would definitely recommend Winsford Eye Care. Thank you.
Continual good service efficiency and professionalism.with courtesy and kindness in a very pleasant environment.
The optician had a really lovely manner and put my child at ease.
Highly recommend. The staff are excellent and the shop and range of eyewear is top notch.
Very polite and friendly Very helpful and knowledgeable.
Very personal, professional, relaxed and friendly staff pleasant experience i don’t won’t go anywhere else.
It was my first visit and I was really impressed. The staff are friendly, professional and helpful, explaining everything clearly. I am a very happy customer!
Looked after very well, keeping a check on the health of my eyes. Checking blepharitis and dry eye, nothing too much trouble and a follow up 3 appointments.
Everyone is very helpful, cheerful and spend time to put you at ease. Everything is explained properly and you are treated with great care. Can’t thank them all enough.
I had the blepharitis treatment. Everything was properly explained and great care was taken to carry out the procedure. Plenty of time was taken during my appointment to put me at ease. All the staff are cheerful, helpful and welcoming. Can’t thank them all enough for an excellent experience.
The optician was thorough and explained everything along the way. Great service.
The pleasant, helpful and knowledgeable staff.
Very friendly, answered all questions I was concerned about I have no problem in recommending them.
Friendly nothing is to much trouble,they.also offer you a cup of Tea,which is really nice they make.you feel welcome.
Everything is explained in detail and easy to understand. The staff are very pleasant.
Friendly, knowledgeable people who make me feel welcome and a valued customer.
Very friendly, knowledgeable staff who made me feel valued as a customer.
Efficient, attentive and friendly. My glasses were perfectly repaired in double quick time. Highly recommended.
Punctual,friendly, professional service as usual.
Very helpful, and explained everything to me. Very professional.
Professionalism, efficiency, friendliness and warm welcome.
Very relaxed and approachable and staff are very knowledgeable and thorough.
Polite and caring complete professionalism and efficiency thank you.
The friendly Ness and care to help you with your eye site I would and have recommend friends and family to join the team and get their glasses Fantastic job.
Absolutely out standing Staff can not do enough to help you from the minute you go in till the minute you come out and if you need any other advice you can just ring up or call in.
Excellent eye test including complete eye health check. Helpful and informative team, whose assistance with choosing frames was invaluable. Great service – I would highly recommend to friends and family.
Hi a friendy staff member that made me more confident of my glasses.
Friendly helpful people and good advice, nothing is too much trouble to ask about.
The service is excellent. The staff are friendly and efficient.
The service feels personalised. staff are friendly and knowledgeable. Lovely reception area with fresh coffee.
The kind caring staff who gave personal service, felt like a valuble person not just a customer.
Lovely, even recieved a cup of tea which was very much appriciated.
Just friendly and sorted my problem out for me.
The patiently way I was looked after in a very professional way.
The care and friendliness of all the staff You are made to feel very comfortable and treated with the utmost respect Fantastic Opticians Thank you very much.
Pleasant and professional. Made to feel valued and that my eye health was important. Very friendly and helpful approach. Thank you all.
Friendly, professional service. Very helpful and attentive to my requirements.
Very informative explaining the treatment I had. Also for the new spectacles I had.
Always a knowledgeable experience. So helpful and supportive.
Very professional reassuring service. All staff super friendly. Well done!
Everything was explained to me about my eyes and my glasses in detail.
Fast, efficient and friendly service. A pleasure to do business with.
Very friendly and helpful staff, thorough examination and good explanations on my sight.
Yout staff and service is excellent 10 out of 10.
Always friendly and explain everything. Discuss what my options are.
The opportunity to spread my payment over several months.
Very pleasant experience friendly and professional very pleased.
Appointment was on time and was looked after really well.
The warm welcome you get every time you walk in.and helpful when choseing glasses.
My Experience was exceptional you all are Amazing with all the Eyecare you give, one very very Happy customer Thank you all for Taking the time and Care I appreciate it so much.
Personal service. Attention to detail and extremely pleasant staff.
Friendly and helpful advice and nothing is a silly question, that all work with you to make your appointment as easy and relaxing as possible.
Very helpful with the fitting process means a comfortable fit thanks.
Everyone is very attentive and caring and I have had positive results from my treatments.
Lovely friendly helpful staff everyone one if you!
The friendliness and efficiency of all the persons at the branch.
Very professional and super friendly service Top class you guys, thank you very much for your prompt help today.
Being put at ease ery caring g and professional.
The staff are always very friendly and helpful.
Very welcoming and obliging staff. Excellent service.
The time and care that Ryan took and the fantastic quality of the lenses and frames. I am so happy. Thank you.
Very helpful and efficient service. I wanted my glasses to be adjusted and also I had an eye query which was discussed.
Friendly and courteous. Very professional and thorough check ups.
Excellent service and a great range of frames. Staff are polite and friendly. Keep you updated and share and explain the results very well. Thank you so much.
The friendly conversation and felt very comfortable with all the staff. Advice given and the fitting to day was exceptional.
Very pleasant and caring also very professinal.
The staff are so helpful and friendly an efficient service.
Prompt service no waiting experienced staff who were effective and informative giving good advice.
Friendliness. Attention to detail and the help staff give you.
Personal attention from superb staff. Always very pleasant and helpful.
Very friendly explained everything to a way I understood.
Everyone was very welcoming. Eye test was very clear and professional. After care was extremely helpful on selecting the correct frames and lenses.
Excellent service, I would certainly recommend.
The staff here is incredibly professional and consistently goes above and beyond. I was so impressed that I recommended this place to my sister for her children, and she has been just as happy with the wonderful care they provide. Highly recommended.
Always great service and explain everything you need to know about your glasses.
The expertise, helpful manner and Kinda made me feel at ease ensuring that the spectacles fitted well and the vision was correct.
The way they welcome customers and make them feel at ease.Good explanation about your eyes.also help choose glasses that suit you and the price.x.
Always have offers for second pair of glasses,or second pair of lens put in your old frames (bought from them before).x.
The car park is terrible The hedge needs cutting back more and remove old cars Chris.
Very thorough, and the service was friendly and professional!
Staff very welcoming. The Optician was very thorough.
Your staff are very helpful & friendly, I am really pleased with my glasses.
The staff were very proffesional and freindly.
Friendly staff and very impressed with the service from the optician. Thank you.
I found a mixture of pleasantness and efficiency in my fitting appointment. The fitter made absolutely sure that a) my two pairs of glasses fitted perfectly and b) that I was happy with them, before I left. My husband and I both remarked on the good service as we returned to the car park.
The service and how they check out your eyes never rush the procedure.
Always helpful, friendly & wanting to get things just right. Really appreciate the service & help.
The time the staff take to explain everything.
Cleanliness of surroundings, friendliness of staff.
Professionalism. Excellent appointment time keeping. (Great coffee!).
Very professional, helpful and friendly, putting you at ease and reassuring.
Pleasant staff who were helpful and made me feel that I was important.
Knowledge. Friendly. Happy. Polite. Willingness to help.
Always professional and feel like they care, a very important part of helping you to see.
Staff very pleasant and taking the time to spent choosing glasses not rushing you.
The optician explained everything really clearly.
All the staff & their positive attitudes towards customers.
I have been using this practice now in excess of sixty years & although it has changed ownership it still maintains the high standards set by Mr. Ashworth. The current staff at both locations, Cheadle & Heald Green are always very pleasant, explain everything as is goes & clearly have my best interests at heart.
Really pleasant and informative consultation very respectful and empathetic. Enjoy Daniel’s efforts at trying to get me coloured spectacles! He succeeded in the end!
So helpful and friendly went above and beyond thank you.
They think about your needs and they give you options they are polite and friendly.
Very caring, explained everything, and very helpful, reception were very helpful and explained and even helped on my i pad.
The excellent service from start to finish. I have recommended to my friends and they too are delighted with the care they received.
The way every stage of my examination was explained to me in a way I could understand.My optician is excellent thank you.
Would be lovely to have a greater choice of glasses and more sunglasses options.
Arrived early and was dealt with straight away. Pleasant staff member who couldn’t have been more helpful.
Amazing staff who give amazing eye care Truly the Best, A Massive Thank You to you all for all your Caring And Patience wow.
Each and every time I visit this my amazing Opticians I receive the Best Care the Best help I need and the patience and kindness the staff show, They are so Genuine in all they do for me cannot thank them all enough.
Staff very polite and confident and take good care of customers Patient and helpful when choosing new frames.
Knowing that, should there be any problems with my eyes or my vision, it will be noticed and dealt with immediately.
We felt that the eye examination was very thorough and we had plenty of advice and choice for new glasses.
Helpful, caring and efficient service. Very thorough.
Excellent opticians. Wouldn’t go anywhere else now.
The staff are helpful, friendly and professional.
The staff are helpful and friendly and professional.
Professional, kind and friendly staff. Explained each step of the eye tests. Good selection of frames. Been coming here for many years and always recommend to friends and colleagues.
Professional, expert service, and very friendly.
As always- professional- well mannered and helpful.
As above Good service Good environment Professional staff Excellent staff knowledge and understanding Well done and many thanks.
Friendly and professional, the eye examination was thorough and the best I’ve ever had. Choosing frames was a pleasure not a chore with excellent advice given both in the eye testing and in what lenses and frames to chose.
Staff are lovely all very pleasant they make you feel most welcome, I’m so pleased with my glasses they fit lovely thank you. Have a good day??
The service here was great from start to finish. The eye test itself was very thorough, pleasant to talk to, received ‘honest’ help choosing a new pair of glasses which was very much appreciated. There was a cheery atmosphere between the 3 colleagues aswell. I’d certainly recommend them. Thanks for your help.
It’s a friendly atmosphere,where you know you are going to get the best care.
I was dealt with friendly and efficiently. All my requirements were answered.
Information given and we’ll.explained and the general approach which makes you feel at ease and comfortable.
Attended to on time, everything was explained staff were very helpful and polite,.
We weren’t kept waiting, everyone was polite and explained everything in detail, A pleasant visit.
The patience and thouroughness of the staff. A very welcoming atmosphere and nothing is rushed. You feel you are in the competant hands of experts.
The detailed explanation regarding the condition of my eyes.
They were very friendly and helpful. I received my glasses and they were perfect.
Professional and helpful and friendly. Happy to answer any questions and I look forward to visiting again.????
The staff were extremely helpful and friendly and made my visit a positive experience compared to most opticians.
It was only to have my glasses tightened and I was in and out in no time and the staff were very helpful.
Pleasent, helpful, courteous made me feel at ease and very genuine in their opinion of glasses suiting both need and look.
Home visit was exceptionally pleasant and professional.
The team are always pleasant and polite. Good clear advice on helping to choose frames.
The thoroughness of the entire process and the care and consideration shown.
The understanding of the lady who was very helpful and friendly. She made me feel that I want being silly about my glasses and arranged an appointment with the optician.
The staff were absolutely fabulous, extremely knowledgeable and helpful. I left the opticians happy in the knowledge I had an expert test and a full briefing going forward on the importance of using glasses at certain times. Ps the free coffee was the icing on the cake!
Personal service….kind and knowledgeable staff, very relaxing?? and a good choice of frames, And they also make a great coffee?? thank you.
As a 1st time user, this Opticians has restored my faith in the smaller more personal shopping experience Kind and knowledgeable staff,nothing was too much trouble! and with a good range of frames, They also have excellent back up service.?? thank you.
Everyone welcoming, professional and appointment on time. Also clear about follow on phone call I will receive.
A very pleasant visit. Customer care was excellent today and professionally managed.
Assistant was very helpful and polite and was explaining everything to me about what she was doing and made sure I was comfortable with everything.
Happy with the service I received and everything went fine.
Always a warm welcome from your staff who explain everything they do and why. everything ‘Great’ – ‘Very Happy’.
I got what I wanted and it was very pleasant visit. Thank you.
The friendliness shown The knowledge and expertise the optician demonstrated.
Very pleasant experience, staff are very friendly and professional, always happy to help, very good experience all round.
That you care about the people who pass thru your door, i thank the lady who looked after me (24-3-26) when I felt ill cheers.
The pleasant & friendly manner of all the staff in the Heckmondwike practice. They are all extremely knowledgeable & approachable regarding any problems you may have been experiencing. Thank you all once again.
Kind, caring service particularly for the elderly. Both opticians seen recently were patient and communicated well. Lovely manner. Thorough examinations when referred by GP with an issue. The other staff were so helpful, too. Speedy referral to secondary care. Excellent service – thank you.
The Amazing eye care you gave me before and after my Cararact Procedure,cannot thank all of you Wonderful Caring Staff enough wow, you all go above and beyond I am one very very Happy Lady to receive all the Help advice and care you all gave me Once again a Massive Thank you to each and everyone of yous your the best.
The Best Opticians, Beautiful inside the Best beautiful Staff too without doubt who help and are Caring and go above and beyond to help you with everything cannot Thank them enough for everything they have done and still do for me Amazing.
Always extremely friendly whilst being very professional. This is a 5?? Opticians. I’ve been a customer for 6 years, and wish I’d been here far longer. Thank you.
Pleasant staff, always on time with appointments. Careing about there work.
Staff is polite and approachable. They explain the eye care around contatcs very well and are overall very welcoming.
The explanation regarding my prescription for my glasses and the honest and openness.
Friendly and knowledgeable staff. A thorough eye examination was carried out with good feedback.
Very professional and I came out having had the best experience. I felt that I had had first class treatment.
Both members of staff were polite, courteous and pleasent. They both put me at ease and were very helpful in explaining things.
There was no rush, very thorough and good advice.
Very thorough and friendly, taking time to advise on potential problems found and solutions. Help with choosing what products are needed to obtain results.
The staff went above and beyond to help me. Really lovely opticians.
The young lady who looked after me was excellent.
The staff are always polite and friendly. They explain everything to you so you can understand what’s happening.
Friendly and helpful staff, They explain everything to you so you understand. Highly recommend??
Always professional and friendly you never feel rushed.
Personal service from pleasant & knowledgeable staff.
Pleasant and very helpful staff explaining everything along the way.
The professional help and assistance as I had lost my specs was so helpful to me.
Welcoming Warm Smile. On point with information. Easy to talk to. Definitely recommend friends and family.
Friendliness and helpful staff. Excellant surroundings.
Optician and reception staff were really friendly and welcoming; made for a relaxing experience. Optician answered any questions thoroughly.
Lovely opticians, friendly staff; made for an excellent experience, especially for the children.
Friendly staff.Kindga was very helpful, thank you.
I did feel that the price of just replacement lenses, ie no new frames, was rather high at £360.00.
The friendly welcome from staff. The ease and efficiency of the appointment.
The optician was not satisfied until I was totally satisfied.
Outstanding experience from beginning to end! The BEST OPTICIANS IN TOWN!
Your colleagues are friendly and professional and make me feel valued. The service was excellent.
I found the service very friendly and helpful.
A very easy and friendly atmosphere and always made to feel welcome.
As always a good welcoming visit and always enjoy coming.
Professionalism of both front of house staff & optician. Time taken to explain everything, not rushed or pushed into buying.
I have been a customer at Armitages for many years and have always been satisfied with the service provided.
Made to feel at ease, very friendly helpful staff.
Very friendly, helpful and professional people.
I am always treated well there and feel relaxed??
Love the service you get, very friendly and helpful.
The staff go above and beyond every time we visit. Always feel welcome. And always give great advice.
Great service, very friendly and experienced staff who listened and advised accordingly.
Staff are friendly, and pleasant. Great service.
Get the job done in a professional manner and speedily.
Friendly, helpful staff who make you feel at ease. Through examination.
Very welcoming, everything was really explained to me which is something I’ve never had done before. I will definitely want to see that person again.
Please keep doing things as you are. No need to change anything.
Friendly staff helpful goodhumerd carpark problem.
Relaxed friendly atmosphere whilst maintaining professionalism. Valuable advice from advice from Optician which I will follow.
I was not expecting to pay such a substantial amount just for replacement lenses without purchasing new frames.
Took the time to go through all the findings with me and gave me advice.
Very thorough exam and I didnt feel rushed. All the findings were explained to me and advice given for my dry eyes.
The team at the Winsford store are always very welcoming, understanding and helpful. The team are always happy to help and make sure to keep you informed regarding appointments, queries etc.
Very though and helpful staff. Nice surroundings.
Friendly and efficient seen at appointment time.
Great selection of frames Great value Not rushed Felt at ease.
The lady who I met with was very good. Service was first class. She definitely knows her stuff. Kinger was the ladies name. I will definitely be going back. The personal service is hard to come by anymore. A very happy Tim.
Brilliant. Kinger was very attentive and definitely knows what she is talking about, A first class service. I will be returning.
My visit was more like a visit with my family rather than a professional appointment.
Outstanding experience and every aspect of the experience was explained to make sure that I was aware of what was being discussed.
Relaxed and friendly atmosphere and do helpful.
The care, patience and understanding shown to get the fitting exactly right.
How friendly and pleasant the staff are. Thank you.
Wow my Experience today was Excellent I was so so Happy for my Eyecare experience today A massive Thank you to you all, your the best.
The lovely staff and how they made me feel relaxed and comfortable.
I have been going to Armitage options for over 25 years and always like to support small business. Always made to feel welcome and cared for. The optician and Maryam are do profession and extremely friendly.
Friendly and efficient care of me by the receptionist, the optician and the aftercare by those who helped me choose a frame that fitted well and took the lenses I needed. Home delivery and fitting by a very kind receptionist who agreed to call again later to check that they were fitting well.
The service, from going in through the door to going out. Happy cheerful reception staff. Knowledgeable friendly optician, explained problem and treatment in plain english.
Staff really helpful and obliging. Always treated with respect.
The personal side, treated with respect and kindness.
Knowledgeable and friendly staff. Did not feel at all rushed.
I just felt so comfortable and was giving the best advice bout my glasses that suited me and what was the best prescription for my eyes.staff where really friendly.
Everyone in the shop is so pleasant and helpful. A very patient staff.
I have given only 3 stars for value for money but, this is not directed at this optician. It is a general comment! I think the price of spectacles is exorbitant, especially for older people who often need two pairs.
The thoroughness of the examination and the friendliness and efficiency of the staff.
I had a friendly and very helpful visit and very understandable appointment.
I would highly recommend to anyone to visit this optician.
The optician was very thorough and efficient.
Professional, courteous service, very helpful advice, they wanted the best for me. I look forward to collecting my new glasses.
Didn’t get rushed to pick glasses. Danial was very professional.
The team are very attentive and interested in you as a patient. Understanding your lifestyle helps them the help the customer choose a suitable solution.
Always very efficient and helpful. Try friendly staff.
Caring, friendly, thorough and knowledgeable staff, providing an excellent service.
Talking to your lovely staff both female and male. Thank you.
Great staff giving great service. Excellent choice of glasses too.
Very friendly staff, not from around the area partner found the opticians for me couldn’t fault.
Staff were very friendly, very accommodating for children also. Had a good range of glasses and were very informative throughout the process.
The staff are excellent and ensure I have the best care for my eyes.
They focus on you and they are not doing 10 other things at the same time.
The professional care and friendliness. I felt valued and everything was explained very clearly.
Really helpful, knowledgeable and friendly staff.
Always friendly, efficient and explanations of services clearly explained.
The assistant was knowledgeable and friendly.
Great service, quick and easy!! I highly recommend.
Brilliant customer service and choice of glasses!! I highly recommend, thank you!
Excellent customer service, very polite and helpful staff.
Great staff, and professional, offer a great service.
All of the staff are very friendly, helpful and professional and offer a great service and price, I would recommend to family and friends.
The optician and all staff pleasant, cheerful and helpful. Friendly warm atmosphere.
Excellent service from start to finish by friendly, professional staff.
Very nice and pleasant and a great service????????. Thank you.
Very welcoming and friendly atmosphere. The service is second to none.
Goid selection of frames and feel relaxed and not rushed.
Excellent care and everything explained Friendly personnel and state of the art equipment.
Very helpful staff, no rush and very professional & friendly.
Great customer experience by all the staff along with a thorough eye examination which was clearly explained to me. I didn’t feel rushed and felt valued by the in store team. Thank you!
Great experience in store, top customer service by all the staff. The eye examination was clearly explained to me throughout, I felt relaxed and informed. The glasses on offer were great, nice selection. I highly recommend! Thank you.
The young lady who looked after me was very professional and gave me her full attention. It is always a pleasure to talk with her. Would definitely recommend this practice to family and friends.
Staff were knowledgable and professional and gave good service and relevant advice.
Have been visiting this optician for several years and always been happy with the service. A small request today in hindsight would have been a chair or somewhere to hang my coat. May have been just today that chair was missing!
Extremely professional friendly staff. Highly recommended.
As always, helpful, friendly & knowledgeable staff.
Very welcoming, helpful and professional staff. Highly recommended.
Easy to talk to. Spent absolutely ages trying to find something suitable for me and my prescription.
Everything explained fully with recommendations.
Excellent professional service with the personal touch.
The time and kindness you all show. You re a really friendly group of people and very thorough. I m very impressed by your patience. Thank you!
It was my first time coming here, the staff were all lovely & the optician was very thorough. I would recommend them to anybody.
My eye care is personal this optician took time out did not rush me. did my eye test told me about my current situation about my eyes.I ordered my new rimless Oakley glasses.waiting for them to put emerald green lenses in.cannot wait for my new pair to be ready.
How good the care and attention is from all the staff.
I have been comming to Armitage Opticians for over 20 yrs and always had the best of attention.
It’s great to see high st shops that value their customers professional staff and a relaxing experience.
The time given to us by the lovely staff. They wanted to ensure we were happy with the service given.
Personal service which l prefer to optician chains. Having been very well looked after for a number of years the level of service is equally good.
Lovely experience with excellent customer service. Good communication and friendliness which made me feel at ease. 5 star service.
Friendly and welcoming atmosphere. Careful attention to the fitting and ensuring the new lenses were correctly aligned. Patiently explaining and answering my questions.
I had, as always, a very pleasant visit, when collecting my newly upgraded glasses. The staff were, as always, friendly, welcoming and knowledgeable, taking the time to ensure all was well and that I was entirely happy. Very impressed. Well Done!
The care and thoroughness of every aspect of the visit, and the friendly, helpful staff.
Made me feel comfortable. Was very professional and very focused. Took their time and made sure I was satisfied before I left.
Well informed advice and treatment and friendly attitude.
The care and professionalism given by all staff always impresses me. The range of glasses is second to none too.
Friendly, helpful and experienced staff and a great local service for me.
Very professional team that deals with everything start to finish.
Efficient, informative, thorough. Staff always friendly and helpful.
Staff have time to spend helping you with any problems.
I was having a treatment on my eyes and the optician spent as much time as I needed without trying to rush. Very professional.
I was dealt with very quickly and efficiently.
Lovely welcoming staff felt comfortable in their hands they really are the best.
Staffs are nice and very timely in attending to patient.
Up-to-date equipment, helpful, pleasant staff.
The environment was very friendly and welcoming. When it came to my eye tests everything was explained fully and the results shared. The choice of glasses was reasonable with a variety of makes and styles. Lots of patience and guidance when choosing frames, etc.
The staff are super amazing friendly and so efficient.
All the people are very welcoming and look you, a very pleasant place to get your eyes tested.
Great staff, great product, great coffee well done and thank you all at ABBRA.
The time spent with me was not rushed. I had all the treatment I needed in a comfortable atmosphere.
The staff are very friendly and are happy to deal with any query you may have.
Super customer service Polite conversation regarding customer choice of glasses for lifestyle.
Arranging appointment was easy and straight forward and appointment went according to plan.
Really appreciated the courtesy call to check all is ok with the glasses, because especially with children, it so often isn’t!
The store is very shabby indeed. Dodgy door, carpets need replacing, needs a total refurb in my opinion. I chose this store as its closest to home and school.
Lovely staff. Explains everything in detail and happily helps with any issues you have with your condition.
Very helpful and friendly staff. Very good choice of frames to choose from.
Very thorough examination and a friendly, informative dialogue.
The staff were absolutely fantastic with my 93-year-old mother. They were caring, attentive, and took the time to guide us through every part of the process. Nothing felt rushed, and the aftercare has been outstanding. We felt completely supported throughout.
All of the visit from beginning to end staff are very helpful polite genuinely caring staff the lady that did the actual eye test was such a nice lady I asked to check some lens the before and without 10/10 all round.
I had a very good experience. Everyone was very friendly and made sure that everything was carried out in a professional, thorough way, explaining in a way that I could easily understand. I came away very happy and satisfied with my visit. Well Done!
Today the service my mum received was outstanding, from the minute we walked in until we left. The team went above and beyond to sort out her condition, and we couldn’t be more grateful. A great big thank you to everyone involved.
Helpful and friendly nature of staff. Efficiency of service provided resulting in a satisfied customer.
Friendly staff, nice atmosphere and great service.
The friendliness and the proficiency of the staff.
Time given to test by a good optician. Who was very professional. A pleasant experience No rush. Help given in choice of glasses, Good advice given. A pleasant and attractive shop. Good choice of glasses.
Personal friendly service, professional, comfortable spaces, thorough.
Professional, caring and very thorough. Took time to go through options with detailed information. Did not feel hurried or part of a corporate sausage machine. Trusted.
Very polite customer service – very attentive.
Very professional optician, who carried out a thorough examination and took time to explain the results. The lady who took me through the fitting, options and purchasing if my new glasses was excellent. Very attentive and warm.
Excellent thorough test with in depth explanations of various tests carried out.
Very friendly and professional. Great service.
Thorough examination, and clear feed back. Always friendly and helpful.
Friendly staff, and no pressure to replace frames.
The optician was very personable and professional.
Very friendly atmosphere and staff and very helpful.
My husband and myself have recently had eye tests which were very good, we have also bought our new glasses. The young lady we had was excellent, she was lovely to deal with, and made sure we were happy with our glasses, so top marks.
Whilst the cost is a bit on the high side, the customer service and quality of service is absolutely outstanding. Thank you to all I engaged with, a very professional and stress free experience.
Great experience, quality customer service, and excellent and professional examination. Thank you.
My spectacle fitting was straight forward. The assessment for dry eyes was very enlightening. In the past 2 visits I have learned more about my eyes than I did in the previous 25 years.
Professional and friendly. Made you feel very welcome.
Professionally in all dealings and considerate and explanatory.
Super customer service.Both the optician & receptionist were thorough & explained everything clearly.
The staff are always very friendly. Good selection of products and very welcoming shop.
Runs to time, polite and friendly although professional, reassures that if any problem Call back.
Very welcoming staff who explain everything clearly. They take their time, are thorough, and truly want the best outcome. Great experience!
Very friendly staff and they remembered things about me.
Getting up to date about the health of my eyes.
Superb quality Made me feel welcome and relaxed Explained everything??
Fantastic staff they really know there stuff here.
This is the first time anybody has mentioned the problems with dry eyes, which I have had for a number of years. I was advised how it occurs, what causes the problem and given a course of action to alleviate the problem.
The staff are lovely polite and accommodating they made you feel welcome.
I was informed of everything that was to happen on my eye test and was a very thorough appointment.The after care is also very good.
The help in choosing new frames. Nothing was too much trouble, I wasn’t rushed into making a decision.Advice from the optician was helpful.
Quick repair and personable, friendly service as always.
Always a nice friendly and relaxing atmosphere in the shop and nothing is too much trouble for the staff, especially with the occasional repair.
It is the feeling you have put yourself in safe hands for the procedure.
Extremely thorough eye test with explanations about condition of my eyes. Very friendly and efficient service.
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