Specialist treatment for the burning, gritty, watering eyes that drops never quite fix — for patients across Dewsbury and the Heavy Woollen district.
You’re fine first thing. Then you sit down at the desk, or you’re an hour into the drive down the A638, and it starts — that hot, sandy feeling at the rim of your eyes. You blink it away. It comes back. Or you walk across Dewsbury Market on a breezy morning and your eyes start streaming so badly people think something’s wrong, even though the problem is that they feel dry, not wet. None of it makes sense, and the bottle of drops in your bag buys you about fifteen minutes before you’re back where you started.
If that’s you, you’re not imagining it and you’re not stuck with it. Most dry eye has a specific, physical cause — and once it’s properly diagnosed, it’s treatable. Our specialist dry eye clinic sees patients from Dewsbury Moor, Ravensthorpe, Savile Town, Thornhill, Earlsheaton, Westtown, Chickenley, Hanging Heaton, Eastborough and Shaw Cross every week. Most arrive having been handed drops and a leaflet about warm flannels. Most leave with an actual plan.
600+
Patients
treated
90%
Report lasting relief
2017
Pioneers
since
These aren’t separate complaints. They’re usually the same underlying problem wearing different masks.
EyeClean is our structured dry eye treatment plan for MGD and blepharitis. It runs over three clinical visits across six to eight weeks: a deep clean of the lid margin to clear that bacterial film, medical-grade warmth to soften the hardened oil, and gentle expression to clear the glands themselves — followed by a simple home routine that keeps them open. Ninety percent of patients who complete the programme report lasting improvement, not just a better hour in the chair.
How it works: a Specialist Dry Eye Assessment is £95 and takes 45–60 minutes — this is where we examine your glands and tell you exactly what type of dry eye you have. If you go ahead with treatment, £50 of that is credited back. The full three-visit EyeClean Programme is £450 and includes every in-clinic treatment plus your home-care kit.
Think of your tear film as a three-part recipe. There’s a watery middle, a sticky base layer that anchors it to the eye, and — crucially — a wafer-thin layer of oil sitting on top that stops the whole thing evaporating. Get the oil wrong and the recipe fails: your tears flash off in seconds instead of lasting minutes, and your eye feels dry within moments of blinking.
That oil comes from a row of tiny glands along your eyelids, right behind the lashes — roughly thirty in each lid. In about 85% of dry eye, those glands are partly or fully blocked. No oil gets through, tears evaporate almost instantly, and the eye panics and floods itself with extra watery tears that pour straight out. That’s why eyes that feel dry can also stream. The medical name is meibomian gland dysfunction (MGD), and most people who have it have never had anyone actually look at the glands.
A smaller group has the opposite problem — not enough watery tears in the first place, sometimes linked to medication, autoimmune conditions or hormonal change. That needs a completely different approach, which is exactly why guessing with off-the-shelf drops so often misses.
We’d never tell you to bin your drops — for some people they genuinely help. But if you’ve been leaning on them for months and you’re still uncomfortable, here’s the honest reason. Blocked glands don’t unblock on their own, and a film of bacteria and hardened debris builds up along the lash line that keeps the inflammation going — a bit like grease in a drain that quietly makes it easier for more grease to stick. Drops sit on the surface of the eye and drain away. They never reach the glands or that lid-margin film. So you get twenty minutes of relief and then the cycle restarts.
There’s a time element too. Glands left blocked for long enough begin to waste away, and that part can’t be undone. Caught early, MGD responds very well. That’s the case for getting it looked at properly rather than managing it with another bottle.
Once you understand the three stages, the pattern becomes obvious:
What you tried | Which stage it covers | What it misses |
| Eye Drops | ❌ None | Replaces tears only. Doesn’t touch the glands at all. |
| Warm Flannel | ⚠️ Partial Stage 2 | Can’t reach 180°C consistently. Without Stage 3, oil re-hardens. |
| BlephEx only | 🔍 Stage 1 only | Cleans the surface but doesn’t heat or express the glands. |
| IPL or LipiFlow | ✅ Stages 1 & 2 | No thorough manual expression; glands aren’t fully cleared. |
| New Glasses | ❌ None | Blurry vision is a tear film problem, not a prescription issue. |
| Our EyeClean Programme | ⭐ All Three Stages | Nothing. This is the complete clinical pathway. |
If three or more of these describe you, drops alone won’t solve this. The glands need to be cleared. That’s exactly what we specialise in.
We didn’t start offering dry eye treatment because it became fashionable. We started because our patients kept coming back with the same unresolved symptoms, and we refused to accept that drops and warm flannels were the best we could offer them.
Our co-founder Sohail Khan began developing our approach in 2017, learning from ophthalmologists and attending specialist conferences across Europe — Silmo, Mido, and ophthalmology forums — driven by a straightforward belief: that our patients deserved a real solution, not a temporary one. He has personally treated over 500 dry eye patients.
Co-founder and Clinical Director Arbra Khan then built the diagnostic protocols, introduced standardised OSDI assessments and symptom scoring across all five practices, sourced the clinical equipment, and personally trained and mentored every optometrist who delivers our dry eye treatments today.
Seven trained optometrists. Five practices. Over 600 patients treated through the EyeClean Programme. 90% reporting lasting relief.
We’re independent. We’re family-run. And we take this personally — because our patients are our community, and their comfort matters to us long after they leave the chair.
“My eyes feel incredible. So much more comfortable — no comparison.” — Abra & Co patient, under ongoing care since 2022
Now that you understand why the full three stages matter, here’s exactly what happens when you sit in our chair.
Stage 1 — Clean: We use the BlephEx device to exfoliate your eyelid margins, removing bacterial biofilm, debris, and crusting. Professional-grade cleaning that no home routine can replicate.
Stage 2 — Heat: Medical-grade warming at a precise 40–42°C softens the hardened oil inside your blocked glands. Consistent, controlled heat that a flannel simply cannot achieve.
Stage 3 — Express: Your optometrist uses precision forceps to carefully compress each gland and physically extract the stagnant, thickened oil. You’ll see the cloudy material being cleared. This is the step that changes everything — and it’s the step that requires genuine clinical skill and years of experience to do well.
Most patients feel a noticeable difference before they leave.
We reassess your symptoms, re-image your glands, and perform a second round of heat therapy and expression. This visit is usually quicker — your glands are already partially cleared. We refine your home care based on how you’ve responded.
A final treatment session to ensure all glands are functioning well, followed by your long-term maintenance plan. Most patients then return every 6–12 months for a brief top-up to keep their glands clear.
"I'd been using drops eight to ten times a day for years. After the EyeClean Programme, I barely need them anymore."
"I could actually see the blocked oil coming out during the treatment. It was oddly satisfying, and the relief was immediate."
"I tried warm compresses, expensive drops, everything. Nothing worked until I had the manual gland expression. Wish I'd done this years ago."
"The imaging showed me exactly what was wrong. Seeing my blocked glands on the screen made it all make sense."
Our nearest specialist dry eye clinic is Armitage Opticians on Market Street, a short hop from Dewsbury — roughly ten minutes by car up the A638, or an easy run on the bus. Plenty of patients combine the visit with a trip to the shops. There’s parking nearby and we book appointments around work where we can.
Armitage Opticians · 14 Market Street, Heckmondwike, WF16 0JU +44 1924 403617
A dedicated 45–60 minute consultation focused entirely on understanding your dry eye. This is not a standard eye test with dry eye mentioned in passing — it’s a thorough, specialist assessment.
You leave with a complete understanding of why your eyes are dry — and exactly what to do about it.
If treatment is recommended following your assessment:
Three treatment sessions over six to eight weeks
BlephEx deep-clean at every visit
Medical-grade heat therapy at every visit
Manual gland expression at every visit
Progress imaging and symptom tracking
Home care kit — heat mask, lid wipes, drops
Ongoing support between visits
When you proceed with treatment
Your assessment effectively costs £45 — less than a month’s supply of premium eye drops.
For comparison: automated treatments like IPL or LipiFlow elsewhere cost £800–£1,500.
Our programme: £450. Comparable results. Greater precision. A fraction of the price.
Sohail has been at the forefront of dry eye treatment since 2017, when he recognised that patients were suffering unnecessarily because the standard advice simply wasn’t working. He’s since trained extensively across Europe and has personally treated over 500 dry eye patients.
Arbra designed the diagnostic protocols and training systems behind the EyeClean Programme. She personally trains and mentors every optometrist who delivers dry eye treatment, ensuring the same exacting standard at every practice.
Plus seven trained optometrists across all five locations — every one personally mentored by Arbra, with regular case reviews and clinical audits.
19 Wilmslow Road, SK8 1DW · 0161 527 7355
HD Firefly imaging · Serving Stockport, Wilmslow, Bramhall
36 Long Street, M24 6UQ · 0161 653 0771
Ocufy diagnostic imaging · Serving North Manchester, Rochdale, Oldham
214 Finney Lane, SK8 3QA · 0161 527 7356
Serving Heald Green, Wythenshawe, Gatley
27 Delamere Street, CW7 2LX · 01606 599030
Serving Winsford, Northwich, Middlewich, Mid-Cheshire
14 Market Street, WF16 0JU · 01924 669649
Serving Dewsbury, Batley, Cleckheaton, Spen Valley
Yes. A standard sight test checks your prescription and eye health. The dry eye assessment looks specifically at your tear film and meibomian glands to find the cause of your symptoms — it’s a different examination with different equipment.
Often not, but it’s worth checking sooner rather than later. Early MGD treats very well; long-blocked glands can deteriorate, so the assessment will tell you honestly where you stand.
Usually not for long. Many lens wearers go back to comfortable all-day wear once the tear film is treated; some need a short break while the glands recover.
Yes — watering is one of the most common signs of evaporative dry eye. It’s the eye over-compensating for an unstable tear film.
If your eyes have been burning, gritting or streaming and the drops aren’t getting you anywhere, find out why. Call 01924 669649 to book your Specialist Dry Eye Assessment, or book online.
Book your £95 specialist assessment. 45–60 minutes, dedicated entirely to you.
£50 credited to your treatment if you proceed.
Cheadle: 0161 527 7355 · Middleton: 0161 653 0771 ·
Heald Green: 0161 527 7356 Winsford: 01606 599030
· Heckmondwike: 01924 669649
GOC Registered · College of Optometrists · Association of Optometrists
· BlephEx Certified Abra & Co — Independent, Family-Owned Eye Care Since 2017
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